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Here's proof that Russian-backed accounts pushed the Nike boycott | WIRED UK
Social Customer Service: 5 Brands You Should Learn From
Five Companies with a Winning Customer “Twitter” Service Strategy — Grant G. Gipe
Tweets with replies by Nike Service (@NikeService) / Twitter
black lives matter: Adidas, Nike & Twitter lend support to #BlackLivesMatter, take a strong stand against racism after George Floyd's death - The Economic Times
What was Nike's Winning Strategy for Twitter | Contently
4 Examples of Excellent Twitter Customer Service : Social Media Examiner | Social media examiner, Customer service strategy, Customer service
22 Tweets About The Colin Kaepernick And Nike Boycott Drama That You Can't Help But Laugh At
What You Can Learn from Nike Branding Strategy | Rival IQ
5 Retail Blunders That Are Costing You Money, Time, and Customers - Vend Retail Blog
Nike's Social Media Strategy: A Deep Dive
5 examples of online reputation management done right | Smart Insights
Nike on Twitter: "Nothing can stop what we can do together. You can't stop sport. Because #YouCantStopUs. Join Us on the Nike App" / Twitter
SWOOSH Sessions are coming to Lapstone & Hammer | lapstoneandhammer.com
How to Use Twitter for Business - Yola Blog
Nike takes a stance on racism with their "don't do it" campaign
Andscape on Twitter: "Nike is sticking with its athlete, Sha'Carri Richardson, after she tests positive for cannabis and is disqualified from competing in the Tokyo Olympics' 100m race. (Via @aardodson) https://t.co/w00iNXl2MU" /
Learn From These 7 Awesome Customer Service Lessons On Social Media
Julien Guiblain on Twitter: "Businesses must deliver a high customer service. Nike accomplish this through social media using twitter #mg337 http://t.co/aDAk3bDzKX" / Twitter
View of Tracking the imagined audience: A case study on Nike's use of Twitter for B2C interaction | First Monday